Terms and Conditions
How to place order
You can use the shopping cart in this website to buy one of more of our products. We accept payment by PayPal, Credit Card, Debit Card, Cheque or Postal Order. If you require any help or advise then please use the Contact Us form to get in touch.
Making a contract with us
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order and accepted this as a contract between us. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. In this instance, you will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.
Faulty goods
If there is a problem with the goods, please contact us to discuss the matter further.
Changes to these terms
These terms were last changed on 17th March 2017. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
Our details
This website is owned and operated by Gemma Nesbitt trading through hangingbasketliners.co.uk, hangingbasketliners.com and a1hangingbaskets.co.uk under the name of Chester Baskets.
Business & Returns address :
Chester Baskets
150 Hoole Road
Chester
CH23NX
Right of Withdrawal
This cancellation policy does not affect your rights when we are at fault — for example, if goods are faulty or wrongly described.
You can cancel your contract before delivery and up to 7 working days after delivery.
To do this, please contact us. We will refund your money within 30 days.
You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.